Privacy Policy
What MeetMoment collects about you and the athletes you manage, and what it does with it.
MeetMoment — Privacy Policy
Effective Date: September 14, 2026
Policy Version: 1.0
This Privacy Policy explains how Meet Moment LLC (“MeetMoment,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information through the MeetMoment inline speed-skating meet and athlete-management platform, including its website, applications, registration tools, meet-management tools, communications features, media gallery, and related services (collectively, the “Platform”).
By creating an account, accessing the Platform, or submitting information through the Platform, you acknowledge this Privacy Policy. Account creation requires affirmative acceptance of this Privacy Policy and the MeetMoment Terms of Service. Acceptance is recorded by version and timestamp and is separate from any meet-specific waiver, release, consent, or registration form.
The Platform is operated by:
Meet Moment LLC
PO Box 23
Hewitt, TX 76643
United States
Privacy inquiries, rights requests, parental requests, and legal notices may be submitted to:
Email: [Privacy Contact Email]
Mail: [Privacy Mailing Address]
MeetMoment is not currently represented as a school, school district, league, or governmental agency. MeetMoment may provide services to meet directors, clubs, teams, leagues, schools, and other organizations. Where an organization provides or controls athlete information, that organization may have additional privacy obligations and may provide separate notices.
This Policy applies to personal information collected through:
MeetMoment account creation and login;
Athlete, parent, guardian, coach, director, volunteer, referee, timer, vendor, and administrator accounts;
Meet registration and payment processes;
Custom registration requirements and electronic signature forms;
Athlete rosters, divisions, schedules, results, and team communications;
Media uploads, tagging, review, approval, and gallery features;
Email, SMS, in-app notifications, and notification preferences;
Customer support, security, fraud-prevention, and operational communications; and
Other Platform-related services that link to this Policy.
This Policy does not govern third-party websites, payment pages, social-media services, or applications that MeetMoment does not control.
3.1 Account and Identity Information
Depending on the role and features used, we may collect:
Name;
Username, email address, telephone number, and password credentials;
Account role or roles, such as athlete, parent, guardian, coach, meet director, assistant director, event coordinator, referee, timer, volunteer, vendor, or administrator;
Club, team, league, school, or organizational affiliation;
Profile photograph or avatar, if provided;
Account creation date, login information, policy acceptance records, and account status; and
Communications and notification preferences.
3.2 Athlete Information
Athlete profiles may include:
Athlete name;
Date of birth or age;
Division, classification, or age group;
Club or team affiliation;
Registration status;
Race entries, meet participation, lane or heat information;
Results, rankings, times, points, and timing information;
Relay or roster information;
Emergency or participation-related information supplied by an authorized parent, guardian, coach, or meet organizer; and
Other information required for meet administration.
MeetMoment is designed to minimize athlete information. Athlete information is not intended to be displayed publicly except where the applicable meet, club, league, or authorized administrator has configured public schedules, results, or related information.
3.3 Parent and Guardian Information
Where an athlete is a minor or where a parent or guardian is involved, we may collect:
Parent or guardian name;
Relationship to the athlete;
Email address, telephone number, and mailing address;
Account credentials;
Consent, approval, waiver, and communication records;
Signature or authorization information;
Media review and tagging decisions; and
Information needed to verify authority to act for a minor athlete.
3.4 Coach, Director, Official, Volunteer, and Vendor Information
For non-athlete users, we may collect:
Name, contact details, account credentials, and role;
Club, team, league, school, or business affiliation;
Meet assignments and permissions;
Vendor or payment-related information;
Communications and notification preferences;
Approval, review, or administrative actions; and
Records of Platform activity necessary for security and administration.
3.5 Payment and Transaction Information
MeetMoment uses Stripe for payment processing. Depending on the transaction, we may collect or receive:
Purchaser name and contact information;
Registration, vendor, merchandise, or other transaction details;
Amount, currency, discounts, refunds, and payment status;
Stripe customer, checkout-session, payment-intent, or transaction identifiers;
Limited payment method information, such as card brand and last four digits; and
Payment-related communications and receipts.
Payment card numbers, security codes, and complete payment credentials are processed through Stripe-hosted checkout and are not intended to be stored on MeetMoment application servers. Stripe’s own privacy policy and terms apply to information processed directly by Stripe.
3.6 Waivers, Custom Requirements, and Signature Forms
Meet directors or other authorized administrators may configure custom registration requirements. These may collect:
Responses to custom questions;
Eligibility information;
Emergency or participation-related information;
Uploaded documents;
Electronic signatures;
Signature timestamps;
The name and role of the person signing;
Form version and document identifiers;
Parent or guardian approvals; and
Records showing whether a requirement was completed, approved, rejected, or waived.
A meet-specific waiver or release is separate from this Privacy Policy and the MeetMoment Terms of Service. A waiver may be required before participation in a particular meet.
3.7 Media and Minor-Athlete Tags
The Platform may permit authorized users to upload photographs, videos, or other media relating to meets or athletes. Media-related information may include:
Photos, videos, and captions;
Uploader identity;
Date, time, meet, and location associated with the media;
Athlete tags;
Parent or guardian review status;
Coach review status;
Approval, rejection, or removal decisions; and
Communications concerning media review.
Media tagging involving a minor athlete may be subject to a Parent/Guardian-or-Coach review gate. MeetMoment is designed so that minor-athlete tags are not published or made available through the applicable gallery until the required review or approval has occurred.
Users must not upload media or identify an athlete unless they have the necessary permission and authority to do so.
3.8 Communications and Notification Information
We may collect and use:
Email addresses and telephone numbers;
In-app messages;
Team messages;
Meet announcements;
Questions and answers;
Notification preferences;
SMS opt-in and opt-out records;
Delivery, bounce, failure, and engagement information; and
Records of consent and communication choices.
SMS messages are sent only where permitted and where the applicable user has opted in or another lawful basis applies. Users may opt out of nonessential SMS messages by following the instructions in the message or changing notification settings.
3.9 Device, Usage, and Technical Information
We may automatically collect:
Internet Protocol address;
Browser type and operating system;
Device identifiers;
Approximate location derived from IP address;
Referring and exit pages;
Pages, features, and meets viewed;
Login dates and times;
Error logs;
Security events;
Cookies and similar technologies; and
Information about how the Platform is used.
We use this information to operate, secure, maintain, troubleshoot, and improve the Platform.
We may use personal information to:
Create and administer accounts;
Authenticate users and manage role-based permissions;
Administer meets, registrations, schedules, divisions, relays, results, and timing;
Process registrations, vendor fees, refunds, discounts, and related payments;
Send receipts, confirmations, reminders, announcements, and service communications;
Deliver team messages, meet-wide announcements, in-app notifications, email, and SMS;
Collect, verify, manage, and retain waivers, signatures, custom requirements, and approvals;
Facilitate parent, guardian, coach, director, and official review;
Manage media uploads, athlete tags, and review gates;
Prevent unauthorized access, fraud, abuse, and misuse;
Investigate security incidents and enforce Platform rules;
Provide customer support;
Maintain audit records and operational logs;
Comply with legal, regulatory, insurance, accounting, and contractual obligations;
Analyze Platform performance and improve features;
Produce meet, registration, payment, and operational reports;
Establish, exercise, or defend legal claims; and
Carry out other purposes disclosed at the time information is collected or authorized by the applicable user.
We do not use minor-athlete information for targeted advertising. We do not sell minor-athlete information.
Where applicable law requires a legal basis for processing, MeetMoment relies on one or more of the following:
Performance of a contract: To create accounts, administer registrations, provide Platform features, process transactions, and perform the MeetMoment Terms of Service;
Consent: For parental permissions, optional communications, media review, certain cookies, marketing communications, and other processing requiring consent;
Legal obligations: To maintain financial records, respond to lawful requests, comply with court orders, and satisfy regulatory requirements;
Legitimate interests: To secure and improve the Platform, administer meets, prevent fraud, communicate with users, and protect MeetMoment and its users, where those interests are not overridden by applicable rights;
Vital interests: In limited circumstances involving safety or emergency response; and
Authorization or direction from an organization: Where a club, meet director, league, school, or other organization lawfully provides or controls information and directs MeetMoment to process it for an authorized service.
Where we process information on behalf of a school, league, club, or meet organizer, that organization may act as the controller or business responsible for the information, while MeetMoment may act as a service provider or processor. The applicable agreement and law will determine the parties’ respective roles.
MeetMoment is designed for organized inline speed-skating meets and may process information about minors.
6.1 Age and Account Requirements
MeetMoment does not require a minimum age to participate in skating meets, subject to the rules established by the applicable meet, club, league, school, or organization.
Athletes under age 13 must be registered through a parent or guardian account. MeetMoment will obtain verifiable parental consent as required by the Children’s Online Privacy Protection Act (“COPPA”) before collecting, using, or disclosing personal information from a child under 13, except where a legal exception applies. All data for athletes under 13 is managed through the parent/guardian account, and the parent/guardian controls access and requests for deletion (subject to applicable legal and record-retention exceptions).
6.2 COPPA
If MeetMoment is directed to children under 13 or knowingly collects personal information from children under 13, MeetMoment will obtain verifiable parental consent before collecting, using, or disclosing personal information, except where a legal exception applies.
Parents and legal guardians may request to:
Review personal information collected from their child;
Correct inaccurate information;
Delete their child’s information;
Refuse further collection or use; and
Withdraw consent, subject to legal, safety, accounting, dispute, and transaction-related exceptions.
To protect children and families, we may require reasonable verification of the requester’s identity and parental or legal authority.
6.3 FERPA and Education Records
MeetMoment may be used by schools or educational organizations. MeetMoment is not itself a school or educational agency. If MeetMoment receives education records from a school or educational agency, access and use must be governed by the applicable agreement and FERPA requirements.
Where MeetMoment acts as a school official or service provider, it will use education records only for the authorized institutional service, remain subject to the school or agency’s control regarding use and maintenance of records, limit access to authorized personnel, and restrict use and redisclosure as required by applicable law and contract.
Schools and educational agencies remain responsible for determining whether a disclosure to MeetMoment is lawful and for providing any required notices or consents.
6.4 Minor Data Minimization
MeetMoment is designed to minimize minor-athlete information to information reasonably necessary for meet administration, including name, date of birth or division, registration information, and guardian contact information.
Minor-athlete information should not be entered into free-text fields unless necessary. Users must not submit Social Security numbers, financial account numbers, medical records, or other highly sensitive information unless the Platform specifically requests it for a lawful and necessary purpose.
6.5 Media and Minor-Athlete Review
Media containing or identifying a minor athlete may be subject to parent/guardian or coach review before tagging or publication. A parent or guardian may request removal or correction of an image tag or related information by contacting [Privacy Contact Email].
MeetMoment may preserve limited records of a media review decision to administer the review process, respond to disputes, and protect the safety and privacy of athletes.
We may share personal information in the following circumstances.
7.1 Service Providers and Processors
We may share information with service providers that perform services for MeetMoment, including:
Stripe for payment processing;
Hosting, database, storage, authentication, and infrastructure providers;
Email delivery providers;
SMS and communications providers;
Security, monitoring, error-reporting, and fraud-prevention providers;
Customer-support and ticketing providers;
Analytics providers, where enabled;
Professional advisers, including legal, accounting, insurance, and audit advisers; and
Other contractors necessary to provide the Platform.
Service providers may access information only as necessary to perform services for MeetMoment and must be subject to appropriate confidentiality and security obligations.
7.2 Meet, Club, League, School, and Organization Administrators
We may share information with authorized meet directors, assistant directors, event coordinators, coaches, club or team administrators, league or organization officials, schools, and other authorized personnel for:
Registration approval;
Team and roster administration;
Scheduling and race operations;
Results and timing;
Communications;
Waiver and custom-requirement review;
Emergency or safety purposes; and
Other meet or organizational functions.
Access is intended to be limited by role, meet, team, organization, and legitimate need.
7.3 Public Information
Depending on configuration and applicable authorization, certain meet information may be publicly displayed, such as:
Meet name and dates;
Schedule information;
Public venue or event information;
Race divisions;
Results or rankings; and
Public announcements.
MeetMoment is designed not to publicly display sensitive minor-athlete information. Meet directors and organizations are responsible for configuring public displays lawfully and obtaining required permissions.
7.4 Legal and Safety Disclosures
We may disclose information when reasonably necessary to:
Comply with law, subpoena, court order, or governmental request;
Protect the rights, property, or safety of MeetMoment, users, athletes, or others;
Investigate fraud, abuse, security incidents, or violations of the Terms of Service;
Respond to an emergency;
Establish, exercise, or defend legal claims; or
Enforce agreements.
7.5 Business Transfers
Personal information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, subject to applicable law and reasonable confidentiality protections.
7.6 No Sale of Personal Information
MeetMoment does not sell personal information for monetary consideration. MeetMoment does not sell or use minor-athlete information for targeted advertising.
If these practices change, MeetMoment will update this Policy and provide any consent or opt-out rights required by law.
MeetMoment uses Stripe Checkout or another Stripe-hosted payment experience for applicable transactions. Payment card information is transmitted directly to Stripe and is not intended to pass through or be stored on MeetMoment application servers.
MeetMoment may receive transaction identifiers, payment status, limited payment method details, refunds, disputes, and related records. Stripe may process information under its own privacy policy and terms.
Payment and transaction records are retained for at least five years as described below, or longer if required by law, accounting obligations, disputes, fraud prevention, or legitimate business needs.
MeetMoment may use cookies, software development kits, pixels, local storage, and similar technologies to:
Keep users signed in;
Maintain sessions and security;
Remember preferences;
Support accessibility and Platform functionality;
Analyze performance and usage;
Detect fraud and abuse; and
Measure communications or content performance, where permitted.
9.1 Essential Technologies
Essential cookies and similar technologies are required for authentication, security, account functionality, payment flows, and core Platform operations. Disabling them may prevent the Platform from functioning.
9.2 Analytics and Optional Technologies
Where optional analytics or similar technologies are enabled, MeetMoment will provide available controls required by applicable law. Browser settings may also permit users to block or delete cookies.
MeetMoment does not use cookies or tracking technologies to create targeted advertising profiles from minor-athlete information.
MeetMoment retains information only as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.
10.1 Audit and Payment Records
Audit logs, policy-acceptance records, payment records, transaction records, and related financial or security records are retained for at least five years, unless a longer period is required for:
Tax, accounting, or financial reporting;
Fraud prevention;
Chargebacks or disputes;
Legal claims;
Regulatory requirements;
Security investigations; or
Contractual obligations.
10.2 Athlete and Guardian Profiles
Athlete, parent, guardian, coach, and other profile information is retained for the duration of active account use plus 24 months after the last account activity, then anonymized or deleted, unless:
The information is needed for a pending transaction or dispute;
A meet, league, club, school, or organization has directed or authorized a different period;
The information is needed for safety, legal, accounting, or fraud-prevention purposes;
A parent or user requests deletion and no exception applies; or
Applicable law requires a different retention period.
After the applicable retention period, MeetMoment will delete, anonymize, or securely de-identify the information in accordance with its retention procedures.
10.3 Minor Waivers, Consents, and Registration Records
Waiver, consent, and registration records involving minors (including electronic signatures, approvals, and related completion records) are retained until the athlete reaches age 21, unless a longer period is required or permitted by law for dispute, insurance, safety, or recordkeeping purposes.
10.4 Media
Media content is retained according to the applicable meet’s media policy and is subject to the parent/guardian or coach review gate described in this Policy, as well as user deletion requests and legal or dispute-related requirements.
10.5 Backups
Deleted information may remain temporarily in encrypted backups or disaster-recovery systems until those systems are overwritten in the ordinary course. Backup copies are not used for ordinary Platform operations and remain subject to applicable security controls.
Depending on location and applicable law, individuals may have the right to:
Confirm whether MeetMoment processes personal information;
Access or obtain a copy of personal information;
Correct inaccurate information;
Delete personal information;
Obtain information in a portable format;
Opt out of targeted advertising, sale, or certain profiling;
Withdraw consent where processing is based on consent;
Object to or restrict certain processing;
Appeal a decision concerning a privacy request;
Opt out of nonessential marketing communications;
Opt out of SMS messages; and
Avoid discrimination for exercising privacy rights.
Texas residents may have rights under the Texas Data Privacy and Security Act, including rights to access, correct, delete, and opt out of certain processing, subject to statutory exceptions.
California residents may have additional rights under the California Consumer Privacy Act and related laws, if applicable. These may include rights to know, access, correct, delete, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment.
Parents and guardians may exercise rights concerning a minor’s information, subject to verification of identity and authority.
11.1 How to Submit a Request
Submit a privacy request to:
Email: [Privacy Contact Email]
Subject: MeetMoment Privacy Rights Request
A request should identify:
The requester’s name and contact information;
The account or organization involved, if known;
The nature of the request;
The individual whose information is at issue; and
For a minor, evidence reasonably sufficient to verify parental or legal authority.
MeetMoment may request additional information to verify identity and prevent unauthorized disclosure. We will respond within the period required by applicable law, generally within 45 days where the applicable law provides that timeframe, subject to lawful extensions.
If MeetMoment denies a request, the response will explain the reason and, where required, describe how to appeal.
MeetMoment maintains administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
Security measures may include:
Role-based and meet-scoped access controls;
Authentication and session controls;
Encryption in transit and, where supported, at rest;
Stripe-hosted payment checkout;
Logging and monitoring of security-relevant activity;
Access limitations for minor-athlete information;
Vendor confidentiality and security requirements;
Backup and disaster-recovery procedures;
Security testing and review; and
Incident response procedures.
No method of transmission or storage is completely secure. Users are responsible for maintaining the confidentiality of their credentials, using strong passwords, and promptly reporting suspected unauthorized access.
If MeetMoment determines that a security incident requires notice under applicable law, MeetMoment will provide notice as required.
MeetMoment is operated in the United States. MeetMoment and its service providers may process or store information in the United States and other countries where service providers operate.
Those countries may have privacy laws different from the laws of the individual’s country or state. Where required, MeetMoment will use appropriate safeguards for international transfers, which may include contractual protections, recognized transfer mechanisms, or other lawful safeguards.
MeetMoment may send transactional and service-related communications, including:
Account confirmations;
Registration confirmations;
Payment receipts;
Schedule changes;
Meet announcements;
Safety notices;
Waiver or approval reminders;
Security alerts; and
Support responses.
Users may receive optional marketing or informational communications only where permitted by applicable law. Commercial email will include legally required sender information and an unsubscribe mechanism. Unsubscribe requests will be honored within the period required by applicable law.
Opting out of marketing does not prevent MeetMoment from sending essential service, account, legal, security, or transaction-related communications.
The Platform may contain links to third-party websites or services. MeetMoment is not responsible for the privacy, security, content, or practices of third parties.
Examples may include:
Stripe payment pages;
Meet, club, league, or school websites;
Social-media platforms;
Event or venue websites;
Email or SMS services; and
External media or document-hosting services.
Users should review the privacy policies and terms of those third parties before providing information.
Users must:
Provide accurate information;
Obtain required permission before submitting another person’s information;
Obtain required parent or guardian permission for minor athletes;
Use athlete information only for authorized meet, team, club, league, school, or organizational purposes;
Avoid entering unnecessary sensitive information;
Protect login credentials;
Use media features lawfully and respectfully;
Not upload unauthorized photographs, videos, documents, or signatures;
Not attempt to access information outside the user’s authorized role or meet scope; and
Notify MeetMoment of suspected misuse, unauthorized access, or privacy concerns.
MeetMoment may update this Policy to reflect changes in the Platform, law, service providers, security practices, or business operations.
When we make a material change, we may provide notice through the Platform, by email, or by another reasonable method. The updated Policy will state a new effective date and version. Where required, MeetMoment will obtain renewed consent.
The version of this Policy accepted by a user, including the acceptance date and time, may be retained as an audit record.
This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict-of-law principles.
To the extent permitted by applicable law, disputes relating to this Privacy Policy or the handling of personal information shall be brought in the state or federal courts located in or serving Kerr County, Texas, and the parties consent to that venue and jurisdiction.
This section does not limit rights or remedies that cannot lawfully be waived under applicable privacy or consumer-protection law.
Privacy questions, parental requests, data-subject requests, security concerns, and legal notices should be directed to:
Meet Moment LLC
Attn: Privacy Officer
PO Box 23
Hewitt, TX 76643
United States
Email: [Privacy Contact Email]
Telephone: [Privacy Contact Telephone]
For a request concerning a minor athlete, include the requester’s relationship to the athlete and any information reasonably necessary to verify authority.
MeetMoment requires every account holder to affirmatively accept this Privacy Policy and the MeetMoment Terms of Service before receiving account or meet authorization.
Acceptance of this Privacy Policy:
Does not replace a meet-specific waiver or release;
Does not create a coach, school, league, or medical relationship;
Does not authorize use of information beyond the purposes described here;
May be versioned and recorded with the acceptance date and time; and
May be withdrawn where permitted by applicable law, subject to necessary legal, safety, transaction, and record-retention exceptions.
Policy Version: 1.0
Effective Date: September 14, 2026
Current version: 1.0. Questions? Contact us.